Privacy Policy

This Privacy Policy provides information on how DSparesZone collects and processes user and visitor personal data on the platform.

For transparency, we are notifying you that by using this site, you have consented to our Privacy Policy and that you have the legal capacity to give consent. Otherwise, you may discontinue and log out at this stage.

Information we collect from you

DSparesZone collects your personal information to provide better user service by using it for product development. We may also collect, use, store and transfer data for marketing and personal data optimisation purposes.

The data collected includes but is not limited to online identifiers, email address, name, phone number, physical address, location, photo and banking details (when you make purchases). Other information collected includes data regarding your use of the DSparesZone marketplace including information about your searches, views, downloads and purchases.

Cookies for data collecting

We use cookies (small pieces of information stored) to collect information by a Web server on a Web browser so it can be later read back from that browser. The information collected is used to make our websites and other products which we make available to you more interesting and useful. Some of the information collected using cookies include but is not limited to counting the number of visitors and seeing how visitors move around the site when they are using it, identifying personal preferences and commercial/advertising messages tailored to your interests. DSParesZone places both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your private data.

How we use the data collected

We use personal information to operate, provide, develop and improve the products and services available on the platform. This includes both registering you as a new customer, processing and delivering your orders and enabling you to participate in promotions, competitions and surveys.

Sharing of personal information

We may share personal information with our third-party entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts to prevent abuse of our services. We may disclose personal information to law enforcement offices, third party rights owners, and third-party vendors who perform services for us or on our behalf and require access to such information to do that service. DSparesZone will share some or all of your personal information with another corporate entity should we (or our assets) merge with, or be acquired by that business entity. When we share your data with third parties we require them to agree to use your data by the terms of this Privacy Policy and under the law.

Security of personal information

We have put in place strict security measures to prevent your data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

In addition, we have put in place procedures to deal with any suspected personal data breach and will notify you of a breach where we are legally required to do so.

User Account Deletion

User account deletion is a straightforward yet crucial process on our website and mobile app, ensuring that users have full control over their digital presence. We understand that preferences and circumstances may change, prompting individuals to discontinue their association with our platform. To facilitate this, we have implemented a seamless account deletion feature that allows users to effortlessly remove their profiles and associated data from our system. This not only respects user autonomy but also aligns with privacy principles, emphasizing our commitment to safeguarding user information. Through a few simple steps within the account Settings->My Profile, users  request for a permanently deletion of their accounts, erasing personal data and ensuring a clean break from our services. User account and all the associated data will be deleted automatically within the 90days of the request. We prioritize transparency throughout this process, providing clear information about the consequences and irreversible nature of the deletion to empower users with informed decisions regarding their digital footprint on our platform.

Your Privacy Rights

Under the Nigeria Data Protection Regulation, you may object to the processing of your personal information or request to delete already inputted personal data. To make this request email help@dspareszone.com

Notification of Changes

DSparesZone reserves the right to make changes and/or updates to this Privacy Policy from time to time, without prior notice, and the latest version of this policy will be posted on our websites.

This policy does not apply to the practices of third party agents or people who are not employed by DSparesZone.

What we collect

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name	Cookie Description
FORM_KEY	Stores randomly generated key used to prevent forged requests.
PHPSESSID	Your session ID on the server.
GUEST-VIEW	Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history, if you have asked for this.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION	Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT	Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS	Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION	Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY	Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION	Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE	Facilitates translation of content to other languages.